Dynamics 365 Sales
Empower sales teams with automation, contextual insights, and next-generation AI.
Dynamics 365 Sales
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Overview
Empower your sellers and accelerate revenue
Make selling easier with AI, automation, and real-time insights built into sellers’ flow of work.
- Generate customer-specific email drafts, email summaries, and opportunity summaries with copilot capabilities.Focus on the right customers with AI-based scoring models, a prioritized work list, and data visualizations.Minimize app-switching with automatic updates in Microsoft 365 apps.
- Use Copilot to generate summaries of customer details, meetings, emails, and relationship history.Get recommendations for engagement activities and notifications about contact activity and upcoming close dates.Get AI-generated meeting summaries, including keyword and conversation analysis, competitor mentions, KPIs, and suggested tasks.
- Predict revenue and track performance against goals with forecasts and charts.Provide automated sales guidance by creating sequences of sales actions for your team.Get insights and key performance indicators (KPIs) from top performers to discover how others can learn from their success.
A Leader in Sales Force Automation
Microsoft is recognized as a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.1
13th
consecutive year recognized as a Leader
Furthest
in Completeness of Vision
Pricing
Dynamics 365 Sales pricing
Save up to 55% compared with similar sales solutions from major competitors.1
Partners
Find help and apps from Microsoft partners
Consulting services
Access a wide range of architecture planning, implementation, and support services.
Partner apps
Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.
FastTrack for Dynamics 365
Go live confidently with onboarding and training led by Microsoft experts and partners.
Customer stories
Real customers, real results
"The built-in intelligent features have helped significantly in boosting our conversion rates and improving sales productivity."
Srividhya VS, Global Head, Sales Effectiveness and Enablement, Infosys
10%
Lead creation improvement YOY
Products
- Dynamics 365 Sales
“The increased intent information from clients that we now have was only a dream before.”
Andy Blevins, Industry Portfolio Lead, Avanade
30-60
minutes saved per person/week
Products
- Dynamics 365 Sales
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“You can produce valuable insights that can benefit customers.”
Lee O’Brien, Group Chief Artificial Intelligence Officer, Investec
Products
Dynamics 365 Sales
Resources
What’s new
Report
A recognized Leader
Microsoft is named a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.
Report
Analyst recognition
Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023.
Study
Real results
Learn how businesses increased sales in Forrester’s Total Economic Impact™ Of Dynamics 365 Sales.
E-book
Get the AI advantage
Learn how AI can transform the way sellers work and drive better results.
E-book
Drive sales and reduce costs
Learn how companies use Dynamics 365 to strengthen customer relationships.
Infographic
Achieve sales success
Discover the benefits of empowering sellers with AI.
Blog
An immersive AI experience
Empower sellers with a new copilot-powered home interface in Dynamics 365 Sales.
Blog
Microsoft Copilot for Sales
Learn about our new AI assistant for sellers.
Blog
Optimize seller experiences
Discover how Dynamics 365 helps customer experience leaders do more with less.
Close more deals
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Maximize productivity
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Transform experiences
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NEXT STEPS
Try Dynamics 365 Sales
Make selling easier to build better customer relationships and close more deals.
Take a guided tour
Accelerate sales and close more deals with Dynamics 365 Sales.
Request a call back
Have a Dynamics 365 expert contact you.
Call a Dynamics 365 expert
Available M-F 6 AM to 3 PM PT.
[1] Savings estimated based on US pricing for Salesforce and Microsoft offerings as published on their websites. Microsoft internal research, September 2022.
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Available M-F 6 AM to 3 PM PT.
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