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Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.
Effortless customer service starts here
Personalize service
Deliver the tailored service customers expect across channels with AI-enabled experiences and insights to proactively resolve problems and ensure peace of mind.
Empower teams
Give your teams the right tools to intelligently handle routine requests and resolve more complex issues.
Unify technology
Simplify agent and customer experiences through one complete source of customer data using a single, extensible platform.
Priser
Dynamics 365 Customer Service Professional
Pr. bruger/måned
Dynamics 365 Customer Service Enterprise
Pr. bruger/måned
Chat for Dynamics 365 Customer Service
Pr. bruger/måned
Requires Enterprise license
Digital Messaging
Pr. bruger/måned
Requires Enterprise license
Kunderne udvikler sig med Dynamics 365 Customer Service
Udforsk flere ressourcer
Total Economic ImpactTM af Microsoft Dynamics 365 Customer Service
Læs, hvordan seks forskellige firmaer blev mere effektive og bedre til at fastholde og engagere kunderne.
Gartner Magic Quadrant til CRM Customer Engagement Center
Gartner har igen placeret Microsoft i Leaders Quadrant i 2019 Magic Quadrant til CRM Customer Engagement Center.
The Microsoft Global State of Customer Service
Find ud af, hvad du kan gøre for at vinde kundernes loyalitet.
Deliver even better customer service with Dynamics 365 integrated solutions
Dynamics 365 Customer Service Insights
Use AI-driven insights to make better decisions and proactively improve customer satisfaction.
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