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Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.

Effortless customer service starts here

Personalize service

Deliver the tailored service customers expect across channels with AI-enabled experiences and insights to proactively resolve problems and ensure peace of mind.

Empower teams

Give your teams the right tools to intelligently handle routine requests and resolve more complex issues.

Unify technology

Simplify agent and customer experiences through one complete source of customer data using a single, extensible platform.

Priser

Dynamics 365 Customer Service Professional

Core customer service capabilities
314,70 kr.

Pr. bruger/måned

Dynamics 365 Customer Service Enterprise

Advanced customer service capabilities
597,90 kr.

Pr. bruger/måned

Chat for Dynamics 365 Customer Service

Realtidskommunikation mellem kunder og helpdesk-medarbejdere, der arbejder live
377,60 kr.

Pr. bruger/måned

Requires Enterprise license

Digital Messaging

More digital channels to expand omnichannel engagement
472 kr.

Pr. bruger/måned

Requires Enterprise license

Kunderne udvikler sig med Dynamics 365 Customer Service

Udforsk flere ressourcer

Total Economic ImpactTM af Microsoft Dynamics 365 Customer Service

Læs, hvordan seks forskellige firmaer blev mere effektive og bedre til at fastholde og engagere kunderne.

Gartner Magic Quadrant til CRM Customer Engagement Center

Gartner har igen placeret Microsoft i Leaders Quadrant i 2019 Magic Quadrant til CRM Customer Engagement Center.

The Microsoft Global State of Customer Service

Find ud af, hvad du kan gøre for at vinde kundernes loyalitet.

Deliver even better customer service with Dynamics 365 integrated solutions

Dynamics 365 Customer Service Insights

Use AI-driven insights to make better decisions and proactively improve customer satisfaction.

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