Zum Hauptinhalt springen

Dynamics 365 Customer Service Professional

Deliver seamless, world-class customer service experiences with a unified technology infrastructure.

Zugriff überall und jederzeit

Intuitive Agentoberfläche

Gesteuerte Ergebnisse

Flexible, erweiterbare Plattform

Einblicke und Analysen

Personalize your service

Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.


Empower your team

Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.


Uncover insights by unifying your technology

Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.

Preise

Dynamics 365 Customer Service Professional

CHF 49.20

Pro Benutzer/Monat

Entdecken Sie vordefinierte Lösungen in AppSource

Verwenden Sie vorkonfigurierte Lösungen von Microsoft und unseren Partnern, um die Funktionen von Dynamics 365 Customer Service Professional zu erweitern und an individuelle Geschäftsprozesse oder Branchenanforderungen anzupassen.

PowerChat

Von PowerObjects An HCL Company

Dynamics 365

Live chat and track conversations from visitors on your website within CRM for Dynamics 365.

Five9 Cloud Contact Center

Von Five9

Dynamics 365

Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams

TelephoneIntegration: Phone connected to Dynamics

Von mscrm-addons.com

Dynamics 365

Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more

CRM Starter Pack

Von MTC

Dynamics 365

CRM Add-on Combo for Basic Dynamics 365/CRM Functions.

Machen Sie den nächsten Schritt