Dynamics 365 Customer Insights-Ressourcen
Browse featured resources from industry analysts and Microsoft in your favorite format
Analystenstudien
Microsoft named a leader in The Forrester Wave™: Customer Analytics Technologies, Q3 2020
Den Bericht lesen
Campari Group uses Customer Insights to unify data silos and increase revenue
Den Bericht lesenE-books
Delivering Personalized Experiences in Times of Change
E-Book lesenCustomer Centricity: A Key Priority Across All Lines of Business
E-Book lesenBuyer’s Guide for CDP: Selecting the Right Customer Data Platform
E-Book lesenThe Customer Data Platform Advantage: How CDP Compares to CRM and DMP
E-Book lesenWhy CDP Matters in B2B: Consumer Experiences Are Shaping B2B Expectations
E-Book lesenVideos
Get an overview of how Customer Insights powers personalized experiences.
See a product demo of Customer Insights.
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Sehen Sie, wie der Einzelhandel Kunden begeistert und zu treuen Fans macht.
Sehen Sie sich in diesem Video an, wie Finanzdienstleistungsunternehmen lohnende Erfahrungen vermitteln.
Erfahren Sie, wie Behörden die Erfahrungen der Bürger verändern.
See how Tivoli delights guests using Customer Insights.
Learn how AEP Energy powers personalization with Customer Insights.
Case studies
Campari Group raises the bar for customer experiences.
Artikel lesen
MVP Health Care personalizes member support and promotes healthy communities.
Artikel lesen
Tivoli uses a holistic view of customers to personalize engagement touch points.
Artikel lesen
UNICEF Netherlands turns donors into lifetime supporters.
Artikel lesen
AEP Energy lights up personalized experiences with Customer Insights.
Artikel lesen
Dayton Children’s Hospital heals its fragmented data landscape.
Artikel lesen
TruGreen fördert langfristig den Kundenwert durch proaktive und prädiktive Servicemodelle.
Artikel lesen
Marston’s transforms the guest experience with personalized engagement.
Artikel lesenWebinare und Podcasts
CDP Institute: Use CDPs to Lay a Foundation for Connected Customer Experiences
Webinar ansehen
Futurum: The Future of Customer Data Platforms
Podcast anhören
451 Research: Deliver Connected Experiences with Customer Data Platforms
Webinar ansehen
CDP Institute: The Rise of Customer Data Platforms, with David Raab
Podcast anhören
Personalized Experiences with a 360-Degree View of Your Customers
Webinar ansehen
Personalize B2B Experiences with Customer Insights
Webinar ansehen
Keep Consumers Connected with Your Business
Webinar ansehenTraining
Learn the fundamentals of Customer Insights
Create a unified customer profile in Customer Insights
Explore Microsoft model-driven app integrations
Try Dynamics 365 Customer Insights
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