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Dynamics 365 Customer Service-Ressourcen

Analystenberichte

Gartner nennt Microsoft erneut als Marktführer im CRM Customer Engagement Center Magic Quadrant.

Network Contacts setzte Microsoft Dynamics 365 ein, um die Dienstbereitstellung zu optimieren und die Kosten für seine Kunden zu reduzieren. Lesen Sie den ROI-Bericht von Nucleus Research.

Videos

Earn customers for life with Customer Service

Improve customer satisfaction with Customer Service Insights

Provide intelligent customer service with Dynamics 365

Kundenreferenzen

The Colchester Borough Council empowers its citizens with self-service options.

TruGreen grows greener lawns and cultivates happier customers.

The city of Brampton transforms government services to better serve citizens.

Webinare

See how to earn customers for life using Dynamics 365

Additional resources

Learn how to define customer experience and customer engagement.

Blog lesen

Explore how Dynamics 365 helps you comply with GDPR, the European privacy law.

E-Book lesen

Discover insights on the global state of customer service.

Bericht lesen

Schulung

resources-ideas

Get started with Dynamics 365 Customer Service.

Incorporate omnichannel capabilities into Customer Service.

Use Customer Service queues to manage case workloads.

Machen Sie den nächsten Schritt