Discover how to work smarter across your sales, service, project, and operations teams
Work wherever your business takes you, with full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices.
Remove organizational silos with one comprehensive solution that runs where you need it, offering the same user experience no matter how you deploy.
Scale and perform as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality, to help you adapt to market dynamics.
Take control of your mission-critical business data and help protect it from unauthorized access with automatic Microsoft datacenter encryption.
Get purpose-driven extensions from the Microsoft AppSource business applications marketplace to meet your unique vertical or business-specific requirements.
Get support for 25 languages, localization, and no-code user interface changes, and extend the solution using Microsoft Power Apps, Power Automate, and Power Virtual Agents.
Access business intelligence when and where you need it, with real-time dashboards and KPIs for each user role.
Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.
Optimize performance using easy-to-create workflows, audit trails, enterprise-level security, and AI.
Link your business data with productivity tools such as Microsoft Outlook and Excel to improve customer and employee experiences, like quote-to-cash workflow.
Stay connected and simplify work by installing the Business Central app in Microsoft Teams to share business data within your Teams chats.
Better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment–prediction extension.
Easily support multiple currencies, exchange rates, consolidations, intercompany transactions, and localized tax regulations.
Reduce month- and year-end closing times with connected general ledger, accounts receivable, payables, and fixed assets data. Streamline approval workflows using Power Automate.
Use built-in reports, Excel, or Microsoft Power BI and unlimited data dimensions to get real-time cash flow, identify financial patterns, analyze trends, and improve business planning.
Connect reports, charts, and Power BI data from across accounting, sales, purchasing, and inventory teams to get accurate insights and make financial decisions with confidence.
Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle.
Create flexible pricing and discount structures for individual customers and groups of customers.
Track customer agreements to quickly access details about prices, discounts, delivery dates, product availability, and fulfillment status.
Increase your cash flow by rightsizing inventory and maximizing the lifespan and governance of asset capitalization.
Automatically register shipped goods as service items and keep the required details in one place so both sales and service teams can respond quickly to inquiries.
Offer full replacements or simple repairs, with parts and labor charges in one service order. Boost loyalty by providing spare equipment to customers awaiting service.
Effectively assign personnel to work orders and get an overview of service tasks and workloads. Keep track of service agreements to deliver reliable service to your customers.
Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to help ensure project profitability.
Manage resource utilization by planning capacity and sales. Track customer invoicing against planned or actual costs on orders and quotes.
Get real-time business intelligence on project status, profitability, and resource utilization metrics.
Build better relationships with suppliers and convert the best offers to orders. Ensure compliance with internal and external policies with process governance and approvals.
Use the same costing method or different ones for inventory items, and easily move items between locations to control the quantity on hand using cycling counting.
Replenish inventory based on actuals, demand, and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase orders.
Set up bins and zones in Business Central to reflect the layout of your warehouse, including its racks and shelves.
Use a template to determine the best placement of items based on type, size, and bin capacity.
Optimize your space and the picking process. Speed up shipments and reduce friction by enabling cross-docking.
Use real-time data on every item’s zone, bin, and quantity to better fulfill your customers’ orders.
Implement manufacturing processes according to plan, even in agile and complex environments.
Define raw materials, subassemblies, or resources as a bill of materials that comprises a finished product or a kit.
Capture special requirements within a bill of materials and pull directly from the quote and sales order during assembly-to-order processes.
Register consumption and output across multiple bills of materials and routes. Reconcile scrap or deviations in consumption and output.
See the Business Central roadmap for details, timelines, and plans for upcoming release waves.
Learn how to streamline your processes with Business Central in the self-guided tour.
"It’s now easier for us to make custom seats that give clients exactly what they want. Such a personalized service wouldn’t be possible without Business Central."
Carl Magnus Ullman, CEO Ullman Dynamics
"Everything about this solution ups our game: the intelligence, the efficiencies, the scalability, the collaborative tools… they all work so well together."
Tommy Næs Djurhuus, CEO and Founder Alpha Travel
"We’d wanted a cloud-based system for years—we just needed the right solution. Business Central exactly fits our needs, and it excels at managing data from multiple locations."
Kevin Peithman, CEO Allied Modular Building Systems
Exceed customer expectations
Free up more time for selling
Leverage Microsoft 365
Get an intuitive agent experience
Continuously improve services
Uncover customer service insights
Analyze data with Power BI
Build solutions with Power Apps
Create workflows with Power Automate
Our global partner ecosystem delivers solutions tailored to specific industries
Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Contact a partner for a detailed assessment, consulting services, and additional pricing.