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Microsoft Dynamics 365 AI

Enable the people closest to business challenges to resolve them using intelligent apps.

Make the benefits of AI a reality for your business

Clear a path towards digital transformation with AI, regardless of your organisation’s expertise. Whether your focus is on accelerating a single process or disrupting your entire industry, get there by making AI accessible and useful throughout your business. With Dynamics 365 AI, every group has the freedom to solve problems and make decisions on their own with the help of intelligent tools.

Transform on your terms

Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience.

Remove business silos

Gain a deeper understanding of your customers and organisation by unifying relationships, processes, and data across apps.

Get in-depth insights

Make each touchpoint more relevant and responsive with proactive, data-driven insights into customer needs and behaviours.

Adapt to your needs

Easily adjust AI functionality for greater agility and faster adaptation to your market and customers.

Explore Dynamics 365 AI offerings

Dynamics 365 Sales Insights

Increase sales and improve decision making with AI-powered insights fueled by customer data.

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Dynamics 365 Customer Insights

Gain a 360-degree view of customers and discover insights that drive personalised customer experiences.

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Dynamics 365 Customer Service Insights

Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.

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