The ultimate 360‑degree view of your customer
Know your customers like never before with a real-time customer data platform (CDP) from Microsoft
Bring customer insights and voice to every interaction
Walgreens Boots Alliance
“Capabilities to combine previously disparate customer data sets, including information from more than 100 million members of our loyalty programmes, into a more singular, unified view of the customer—powered by these modern technology platforms—will enable us to truly personalise our omnichannel healthcare and retail offering.”
Vineet Mehra, Global Chief Marketing
Officer, Walgreens Boots Alliance
Unified data. AI-powered insights. Proactive engagement.
Centre your customers and their experiences by leveraging unified data, AI-driven insights, and real-time guidance. Deliver personalised, meaningful interactions to your customers wherever and whenever they interact with your business.
Recognised as a CDP leader
“High client satisfaction coupled with rapid market success make Dynamics 365 Customer Insights a compelling option for marketers and CI pros looking for a new solution.”
“Customer Insights is an impressive product built on Microsoft Azure and leverages the power of full Microsoft stack.”
Campari Group uses Customer Insights to unify data silos and increase revenue.
“Microsoft excels at bringing together the customer data from anywhere, in a simple, supplier-agnostic way.”
Trusted by enterprises across industries
Deliver rewarding experiences.
Win customers for life.
Serve up delightful experiences.
Transform citizen experiences.
How can we help?
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