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Provide seamless, end-to-end customer service experiences to deliver consistent, connected support across channels.
Per user/month
Core Customer Service capabilities
Advanced Customer Service capabilities
Rich omnichannel engagement across digital messaging channels
Live chat omnichannel engagement between customers and agents
Create and maintain intelligent chatbots without having to code.
From
Per tenant/month
Unlock insights and drive personalised customer experiences with an intuitive and intelligent customer data platform.
Empower service teams to collaborate more efficiently by working together from different locations with Remote Assist on HoloLens, Android, or iOS devices.
Easily identify the product that is best-suited to your business needs.
Limited
Incuded
Add-in
Included
Not included
Contact a Microsoft partner to:
See a live demo.
Set up a free trial.
Get answers and expert guidance.
Start transforming your business processes.
Microsoft employees — visit the Demos page to show your customers the exciting features available in Microsoft Dynamics 365. If you'd like more information or additional options, contact us for support.
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Provide exceptional, personalised, seamless service to earn customers for life. In this trial, you’ll learn how to:
Engage customers and provide omnichannel support.
Empower agents with the right information at the right time for quick resolutions.
Monitor and improve operations with insights for increased productivity.
No credit card required or software to install.
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Trials are supported for existing managed Microsoft Azure Active Directory customers only.
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