Streamlined case management resources for service representatives and self-service in simpler scenarios.
AU$74.80
user/month, paid yearly
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Streamlined case management resources for service representatives and self-service in simpler scenarios.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Advanced AI-based customer service resources for representatives and self-service for complex scenarios.
AU$157.10
user/month, paid yearly
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Advanced AI-based customer service resources for representatives and self-service for complex scenarios.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Transform customer engagement with an integrated contact center and CRM service solution—all powered by generative AI.
AU$291.80
user/month, paid yearly
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Transform customer engagement with an integrated contact center and CRM service solution—all powered by generative AI.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown here and on following pages do not include GST. The “Payment and Billing” page will show amounts payable including GST (if applicable) before you purchase.
Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.
Customer Service application subscriptions include an option to embed Power BI content. A separate Power BI license may be required to configure access to the content.
Dynamics 365 Contact Center voice capabilities are powered by Azure Communication Services and priced separately. Existing carriers and calling plans are supported by Azure Direct Routing.
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