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Dynamics 365 customer stories

Natuzzi designs high-end furniture shopping experiences without massive showrooms using mixed reality.

Dynamics 365 customer stories

Natuzzi designs high-end furniture shopping experiences without massive showrooms using mixed reality.

Automotive

Toyota Industries Corporation

Toyota Industries predicts they’ll reduce technician work hours by 20 to 25 percent using Dynamics 365.

Renault Sport Formula One Team

Renault Sport Formula One Team uses data to make rapid changes for an even faster race car.

Winner Imports Ukraine

A Ukraine dealership saved their IT budget more than €20,000 with Dynamics 365 and the cloud.

Education

Crimson Consultants

Edinburgh Napier University successfully hit recruitment targets for the first time with help from this Dynamics 365 consultant.

University of South Florida

USF implemented Dynamics 365 to bridge the distance between faculty and students, who now can communicate as if they were in the same room.

University of New South Wales

As one of the top 100 global universities, UNSW saved more than $250,000 and increased staff productivity with Dynamics 365.

Financial services

Metro Bank

Metro Bank was able to spend 15 percent more time with customers thanks to implementing Dynamics 365.

Helsana Versicherungen AG

Switzerland’s largest health and accident insurer offered customers more flexibility and security with Dynamics 365.

Westpac New Zealand

Westpac NZ used Dynamics 365 to give its workforce up to 80 percent more time to focus on building customer relationships.

Government

Colchester Borough Council

Employees used Dynamics 365 to create cost-effective self-service options, giving them fuller insight into the borough’s citizens and their needs.

Abu Dhabi Digital Authority

ADDA is integrating government services with Dynamics 365 to provide communities and businesses with a seamless, proactive, and personalized customer experience.

Hollands Kroon

The Dutch city transformed its organizational structure and revolutionized municipal work using Dynamics 365.

Health

Australian Government Department of Health

The Department of Health brought in Dynamics 365 to help it keep more than 24 million people healthy.

Northwell Health

New York’s largest healthcare provider uses Dynamics 365 to better understand each patient’s situation, needs, and wellness.

Bupa

Bupa selected Dynamics 365 to help it increase the health and wellness of over 40 percent of Australians.

Manufacturing

HP

HP used Dynamics 365 to build virtual agents that handle 70 to 80 percent of their customer support contacts.

Siemens

Siemens reinvented truck maintenance to be faster, more accurate, and hands-free through HoloLens and Dynamics 365.

Metinvest

One of the top 50 steel makers in the world uses Dynamics 365 to deliver world-class IT projects.

Media and communications

Swiftel International

A Kuwait telecommunications leader improved technician and field scheduling while lowering operational costs with Dynamics 365.

SAGE Publishing

Academic publishing house SAGE used Dynamics 365 to increase the efficiency of more than 200 sales professionals.

Lebara Ltd.

Lebara, a mobile network operator, reduced resolution times, increased profitability, and made agents more efficient with Dynamics 365.

Retail and consumer goods

Twilfit

The Swedish lingerie chain used the Planning Optimization Add-in for Dynamics 365 Supply Chain Management to speed up master planning and reduce performance loads.

Macy's

Macy’s enhanced its shopping experience with a Dynamics 365 virtual agent that answers more than 25 percent of customer queries.

Fickenschers Backhaus

A Bavarian bakery, founded in the 17th century, uses Dynamics 365 to ensure that thousands of orders are handled reliably.

Search all global Dynamics 365 customer success stories