Dynamics 365 Customer Voice
Understand your customers to build better experiences
Collect, analyse, and track real-time feedback in an easy-to-use, scalable feedback management solution.
Listen to every customer
Capture feedback immediately across channels with personalised surveys to continuously track customers’ perception of your services and products.
Uncover deeper insights
Surface customer sentiment, trends, and the metrics that matter to your business to ensure complete understanding of your customers.
Take proactive action
Connect with your customers in the moments that matter with predictive insights, automatic alerts, and customised workflows.