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Adapt and thrive with a digital supply chain

Predict and overcome disruptions fast to meet customer demand and stay profitable.

Stay agile and resilient

Maximise asset performance

Improve overall equipment effectiveness (OEE) and reduce downtime.

Transform manufacturing operations

Innovate with mixed reality and other advanced technologies.

Meet growing digital commerce needs

Automate order fulfilment with AI and real-time stock.

Reduce risk

Predict and overcome supply chain disruptions with enhanced visibility and actionable insights.

Adapt to evolving business needs

Manage the entire asset lifecycle

Perform predictive maintenance with AI-powered scheduling, sensor data intelligence, and mixed reality. Optimise spare parts stock and automate work orders.

Create a smart, connected factory

Build agile and sustainable manufacturing processes at the edge and easily adapt to new business models. Proactively manage the shop floor with predictive technologies, Internet of Things (IoT), and mixed reality.

Automate and optimise fulfilment

Use AI and real-time stock to fulfil orders on time, boost profitability, support the latest fulfilment methods, and elevate the customer experience.

Enhance supply chain visibility

Create a digital supply chain twin, unify disparate data sources, improve multi-tier supplier collaboration, and eliminate stockouts.

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Proven cost savings and quantifiable results

Learn how Dynamics 365 Supply Chain Management helps you drive more efficiency, reduce costs, and create a hyperconnected business.


ROI over three years¹


Savings from reduction of unplanned machine downtime ¹

Up to 50%

Increased developer productivity ¹

¹Results are over three years for a composite organisation based on customers interviewed for The Total Economic Impact ™ of Microsoft Dynamics 365 Supply Chain Management, 2021, a commissioned study conducted by Forrester Consulting.

Introducing Microsoft Supply Chain Platform

Create a more resilient and sustainable supply chain using an open, flexible, collaborative, and secured platform.

Customers creating agile supply chains

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Milking better outcomes from systems

Tillamook County Creamery Association increased system uptime, automated key manual processes, and expanded system capabilities to new areas of the business using Dynamics 365.

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Brewing success in the cloud

Peet’s Coffee increased stock visibility with a digital twin in Dynamics 365 and now sees on-hand stock in real time, reducing shrinkage and write-offs.

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Optimising reuse, resale, and recycling

Microsoft used its own technology to create a reverse supply chain management solution for decommissioned servers and parts at their datacenters, resulting in 83 percent parts reuse.

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Building future-proof operations

GN Group gained AI-powered, predictive insights through Dynamics 365 Supply Chain Management and Dynamics 365 Finance to adapt to ongoing growth.

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Improving asset management and uptime

Alterra Mountain Company gained visibility over asset management, enabling predictive maintenance and increased asset uptime.

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Transforming manufacturing and service

ChemTreat gained data visibility and insights, enabling a proactive approach to customer service while improving stock and manufacturing processes.

Explore Microsoft supply chain products

Build resilience with Dynamics 365, Microsoft Power Platform, and other products.

Dynamics 365 Supply Chain Management

Create a smart and adaptable supply chain. Generate actionable insights to drive efficiency and increase productivity.

Dynamics 365 Intelligent Order Management

Meet growing digital commerce needs and gain a competitive edge in order fulfilment. Automate order flows with AI and real-time stock.

Dynamics 365 Guides

Enhance learning with step-by-step holographic instructions that show supply chain employees how to use tools and parts in real-world situations.

Microsoft Supply Chain Center Preview

Unify data from disconnected systems to enhance visibility, gain AI-driven insights, predict risks, and act on recommendations to mitigate them.

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Power Apps

Empower everyone across your supply chain to build low-code, professional-grade apps.

Power BI

Get real-time data to make fast, informed decisions across your supply chain.

Power Automate

Create automated workflows so your team can focus on more important work.

Explore tailored industry solutions

Build resilience with innovative technologies designed for your unique industry.

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Build agile factories, enhance supply chain visibility, and reduce risk.

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Optimise stock and fulfilment to meet customer demand on time.

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Streamline medical supply procurement and maximise equipment uptime.

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Start optimising your supply chain

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