Dynamics 365 Intelligent Order Management capabilities
Optimise and automate order fulfilment, proactively mitigate disruptions, and adapt quickly to changing business models.

Capabilities
What's new in order management

Use data for faster, more efficient deliveries
Transform commerce by combining the global digital and logistics network of FedEx with the Microsoft Cloud, including Dynamics 365.

Manage the complete lifecycle of an order
Gain the ability to manage increasingly complex order lifecycles with business-to-business and direct-to-consumer models.

Create a control tower by taking a cloud composable approach
Assemble an agile supply chain control tower using composable solutions and intelligent applications.

Turn order fulfillment into a competitive advantage
Use intelligent fulfillment capabilities and real-time visibility to support your digital commerce strategy.

Learn more about intelligent fulfillment orchestration
Centrally manage orders from capture to fulfilment using real-time stock, AI, and machine learning.

Deliver on your order promise
Automate and optimise fulfilment, easily reconfigure order flows, and rapidly deploy and scale using prebuilt partner connectors.

“With Intelligent Order Management, we can centrally orchestrate fulfilment and optimise the order journeys across all sources and scenarios… to proactively respond to fulfilment risks and constraints.”
Jeff Suellentrop Vice President, Enterprise Architecture, Digital (DTC) and Programs, Breville
Related applications
Create an intelligent and adaptable supply chain that can predict disruptions and respond quickly by enhancing visibility, improving planning, and maximising asset productivity.
Deliver unified, personalised, and seamless shopping experiences in both online and offline transactions.
Shift to digital selling with prebuilt intelligence, and provide sales teams with adaptive guidance to better serve customers.

Get started with Dynamics 365 Intelligent Order Management

How can we help?
Contact a Microsoft partner to:
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See a live demo.
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Set up a free trial.
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Get expert guidance on transforming business processes.
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Learn about purchase options, implementation and deployment.
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Try Dynamics 365 Intelligent Order Management free for 30 days
Experience how intelligent order management helps your business support evolving e-commerce demands. In this trial, you’ll learn how to:
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Automate and optimise fulfilment.
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Manage the entire order lifecycle.
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Rapidly scale with prebuilt connectors.
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