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Dynamics 365 Marketing capabilities

Engage with customers one on one, at scale, to build meaningful relationships and grow your business.

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Related applications

Dynamics 365 Customer Insights Image
  • Use a powerful, real-time customer data platform (CDP) to transform customer data into actionable insights using AI and digital analytics.

Dynamics 365 Sales Image
  • Shift to digital selling with prebuilt intelligence and equip sales teams with adaptive guidance to better serve customers.

customer voice
  • Collect, analyse, and track real-time feedback in an easy-to-use, scalable, feedback-management solution.

  • Deliver unified, personalised, and seamless shopping experiences in both online and offline transactions.

  • Earn customers for life using a solution that delivers consistent, connected support across all channels.

Microsoft Power Automate
  • Deliver rich customer experiences to customise and enhance customer journeys. Expand your automation and build approval workflows for emails and customer journeys.

Explore applications and offers on Microsoft AppSource

Extend Dynamics 365 Marketing with prebuilt applications or consulting offers from Microsoft and our partners.

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Get started with Dynamics 365 Marketing

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