Dynamics 365 Marketing resources
Deepen your understanding of Dynamics 365 Marketing with videos, e-books, webinars, and more.
Industry and customer recognition
Dynamics 365 Marketing was named to the Constellation ShortListTM for top vendors in B2B Marketing Automation for the Enterprise.2
CRM Watchlist 2020 by Paul Greenberg names Microsoft the highest scorer in the Winners with Distinction category.
Videos
See how to elevate customer experiences
Introduction to Dynamics 365 Marketing
Orchestrate personalised customer journeys
Turn event attendees into loyal customers
Deliver relevant content in the right channel
Personalise customer experiences with AI and analytics
Create online surveys with Dynamics 365 Customer Voice
Qualify your hottest leads
Win new opportunities with account-based marketing
E-books and guides
Elevate Customer Experiences
Turn Event Attendees into Loyal Customers
Customer Centricity: A Key Priority Across All Lines of Business
The Benefits of Aligning Sales and Marketing
Learn how to orchestrate customer journeys and engage customers
Top Signs to Know You’ve Outgrown Basic Email Marketing
Three Ways Sales and Marketing Alignment Reduces Costs
Webinars and podcasts
Build a Future-Proof Marketing Solution
Customer Journey Orchestration: Make Every Interaction Count
Turn Attendees into Loyal Customers
Evolve Your Marketing Practices to Win and Retain More Customers
More Companies Shift Focus to Customer Journey
Increase Agility in a Remote Sales Environment
Courses and certifications
Elevate your Marketing skills with step-by-step guidance.
Become a certified Marketing functional consultant associate.
Get started with Dynamics 365 Marketing
How can we help?
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Orchestrate your customer journeys to strengthen relationships and earn customer loyalty faster. In this trial, you’ll learn how to:
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Engage your target audience in real time.
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Win customers and earn their loyalty faster.
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Create personalised customer experiences using AI.
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Build customer trust.
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