Skip to main content

Create exceptional shopping experiences

Elevate your brand by delivering personalised, seamless shopping experiences across physical and digital channels with Dynamics 365 Retail.

Dynamics 365 Retail will become Dynamics 365 Commerce - offering comprehensive omnichannel commerce across e-Commerce, in-store and call centre.

Build brand loyalty with omni-channel experiences

Gain customers for life by engaging shoppers with personalised service, both in stores and online.

Simplify retail operations

Increase collaboration and get the insights you need to improve the way you manage staffing, stock, and fulfilment.

Strategically plan and merchandise

Increase your sales and profitability by ensuring that the right products appear in the right stores at the right time—and at the right price.

Optimise your supply chain

Keep up with consumer demands worldwide and reduce operating costs with a data-driven supply chain.


Customers are transforming with Dynamics 365 Retail

Dynamics 365 Retail

Includes core capabilities to manage omni-channel retail operations
$233.40

Per user/month

Explore additional resources

Get started with Dynamics 365 Retail

Access self-help and how-to guides to help you get up to speed.

Uncover the seven emerging trends that are changing retail

Discover the latest retail trends that will enable business transformation.

Intelligent Retail: How to Drive Success in the Digital Era

Learn how digital marketing has transformed the retail landscape.

Take the next step