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What is Dynamics 365?

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

The agility to delight every customer. Every day.

Create impact faster

Deliver more value in less time. Quickly adopt solutions—or augment existing ones—to enable your teams to accelerate results.

Use modular, prebuilt applications

Easily connect Dynamics 365 applications with the systems and tools you already use to add and extend capabilities for your existing solutions.

Connect solutions end to end

Accelerate your business growth with connected business applications to optimise your operations, innovate across teams, and better engage customers.

Rapidly deploy and onboard

Implement your solution and drive user adoption—in days or weeks instead of months—to quickly innovate and see faster results.

Break through barriers

Take a data-first approach. Unify your data and couple it with Microsoft AI to deliver insights and actions that create better customer experiences.

Access data everywhere

Connect to hundreds of data sources on day one—including Microsoft 365, Azure, LinkedIn, and other sources—or easily create your own connectors.

Generate continuous insights

Drive better outcomes across the business by combining your data with AI for powerful, targeted insights.

Protect and secure your business

Get built-in security and compliance for your business and customer data, including identity protection, encryption, and role-based access control.

Adapt to anything

Have the freedom to adapt when and how you need across new business priorities, market conditions, and customer opportunities—right as they emerge.

Rapidly respond to change

Use prebuilt solutions from Microsoft and partners to quickly adapt to changing customer needs, trends, and market conditions.

Reshape and transform

Accelerate business results—and get the most value from Dynamics 365—by working with trusted Microsoft partners and prebuilt industry solutions.

Be future-ready

Always be ready for what’s next by integrating emerging technologies into your business—including mixed reality, the Internet of Things, and advanced analytics.

Innovate everywhere

Solve problems with powerful solutions you get only from the Microsoft Cloud—all built to easily work together from the start.

Work in an integrated cloud

Trust the only business platform that natively works in the Microsoft Cloud—with Microsoft 365, Azure, and Microsoft Power Platform—for unparalleled interoperability across systems and processes.

Turn ideas into reality

Empower anyone, regardless of skill set, to innovate with low-code Microsoft Power Platform services—used by more than 97 percent of Fortune 500 companies.

Elevate teamwork

Easily access and share information to collaborate across roles, teams, and departments—Dynamics 365 was built to organically work with Microsoft 365 productivity applications.

Customers are reaching their full potential with Dynamics 365

Solutions that fit you. Not the other way around.

Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

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Drive more revenue by connecting sales and marketing

  • Get increased visibility into customer needs.
  • Lead customers down the pipeline faster and close more deals.
  • Streamline processes and coach sellers.
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Reimagine the way you deliver customer service

  • Personalise service experiences.
  • Elevate employee effectiveness.
  • Optimise service operations.
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Build finance and business operation agility

  • Adapt faster to avoid disruptions.
  • Work smarter by driving efficiencies.
  • Drive better performance with automation.
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Delight shoppers every time, everywhere

  • Make shopping experiences seamless.
  • Differentiate and automate with AI.
  • Be more agile to adapt quickly.
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Adapt and thrive with a digital supply chain

  • Maximise asset performance.
  • Transform manufacturing operations.
  • Meet growing digital commerce needs.

Powerful flexibility. Limitless possibilities.

Make Dynamics 365 your own. Tailor and build on your solution using the Microsoft Cloud or hundreds of other familiar business tools. Plus, add mixed reality and the Internet of Things (IoT) for innovative new experiences.

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Be more agile with Dynamics 365

Image representing be more agile with dynamics 365