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Dynamics 365 Connected StorePreview*

Use real-time observational data to improve in-store performance. Connected Store analyzes customer movement, product status, and the shopping experience to optimize your retail space.

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*Access to the preview is subject to Microsoft’s sole discretion based on eligibility criteria, hardware constraints, and availability to support the preview in certain regions.

Make the benefits of AI a reality for your business

Help your store managers and employees provide optimal shopping experiences through triggered alerts based on real-time data from video cameras, Internet of Things (IoT) sensors, in-store transactions, and even outside occurrences such as weather and local events.

Optimize the shopping experience in real time

Ensure that customers’ needs are met effectively and quickly by equipping store managers and employees with actionable alerts triggered by store activity, such as long checkout lines.

Increase in-store profitability

Optimize staffing effectiveness by applying AI-driven insights around the shoppers visiting your store and the types of alerts your workforce is responding to on any given day and time.

Improve merchandise management

Minimize revenue loss by immediately identifying out-of-stock inventory, and increase sales by using display-effectiveness data to maximize customer engagement in key areas such as end caps.

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