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Dynamics 365 Customer Insights capabilities

Transform your customer data to drive understanding, reveal actionable insights, and personalize connected customer experiences.

A Supply Chain Management dashboard

Unified customer data and 360-degree customer views

Related applications

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Personalize communications and create seamless customer journeys by activating contextual insights and segments in a marketing automation solution.

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Bring in direct customer feedback from survey data to enhance customer profiles using Dynamics 365 Customer Voice.

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Connect your data with Power BI to model and visualize insights about your customers using rich interactive reports and dashboards.

Bring together your entire stack with connectors* for hundreds of destinations

* Separate licenses may be required

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Get started with Dynamics 365 Customer Insights

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