Getting started with behavioral analytics
Behavioral analytics offers an opportunity for you to acquire, understand, and retain your users while simultaneously promoting your business. Understanding the why will provide a full picture of your users, giving your decision makers more entry points through digital channels to optimizing the user experience for a better customer journey. Dynamics 365 Customer Insights provides your team expansive behavioral analytics, allowing for accurate predictions about your users’ most likely future behaviors with custom or turkey options. By optimizing the user journey with cross-channel analytics, your behavioral analytics tool will be able to get a 360 view of your what your users need, want, and demand.
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