Microsoft Dynamics CRM
Microsoft Dynamics CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customized using advanced extensions. New features include visualizations, dashboards, document management, grid filters, dialogs, recurring appointments, custom activities, goal management, fetch-based reports, MAPI-based Outlook clients, FLS VISITOUR, and more.
Microsoft Dynamics product documentation
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Resources

Self-paced learning
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Explore learning paths
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Earn certifications
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Additional resources
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Knowledge base
Find the solution to a problem you’re trying to solve in this repository of over 200,000 articles on user technical issues.
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Community support
Engage with experts and peers in our forums. Discover blogs, webinars, videos, events, and more.
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Technical support
Create a support request, find a support plan, or browse our self-help options.
Learn moreTransform your business by migrating to the cloud
If you’re a Microsoft Dynamics on-premises customer, then you’re cloud ready. Access cutting-edge technology, control costs and complexity, and improve IT productivity by migrating your existing solution to the cloud.
How can we help?
Connect with a Microsoft specialist or partner to learn how Dynamics 365 helps grow your business and customer base, ask pricing and licensing questions, or set up a free demo and trial. We’ll contact you within two business days.
For product assistance, get technical support.
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