Microsoft Dynamics CRM
Microsoft Dynamics CRM is available as a cloud offering or an on-premises installation. As with CRM 4, this version can be highly customized using advanced extensions. New features include visualizations, dashboards, document management, grid filters, dialogs, recurring appointments, custom activities, goal management, fetch-based reports, MAPI-based Outlook clients, FLS VISITOUR, and more.
Microsoft Dynamics product documentation
- Check the spelling of your keywords.
- Try using fewer, different or more general keywords.
Resources
Self-paced learning
Learn more
Explore learning paths
Learn more
Earn certifications
Learn more
Additional resources
Learn moreSupport options
Knowledge base
Find the solution to a problem you’re trying to solve in this repository of over 200,000 articles on user technical issues.
Learn more
Community support
Engage with experts and peers in our forums. Discover blogs, webinars, videos, events, and more.
Learn more
Technical support
Create a support request, find a support plan, or browse our self-help options.
Learn moreTransform your business by migrating to the cloud
If you’re a Microsoft Dynamics on-premises customer, then you’re cloud ready. Access cutting-edge technology, control costs and complexity, and improve IT productivity by migrating your existing solution to the cloud.