The ultimate 360‑degree view of your customer
Know your customers like never before with a real-time customer data platform (CDP) from Microsoft
Engage customers in a whole new way
Bring customer insights and voice to every interaction
Walgreens Boots Alliance
“Capabilities to combine previously disparate customer data sets, including information from more than 100 million members of our loyalty programs, into a more singular, unified view of the customer—powered by these modern technology platforms—will enable us to truly personalize our omnichannel healthcare and retail offering.”
Vineet Mehra, Global Chief Marketing
Officer, Walgreens Boots Alliance
Unified data. AI-powered insights. Proactive engagement.
Center your customers and their experiences by leveraging unified data, AI-driven insights, and real-time guidance. Deliver personalized, meaningful interactions to your customers wherever and whenever they interact with your business.
Unify data for real-time insights
Activate insights for meaningful engagement
Personalized experiences
Orchestrate customer journeys by activating insights in any marketing, sales, and service applications through turnkey integration and embedded customer profile cards.
Intelligent decision making
Discover deeper insights using rich data visualizations and dashboards. Deliver customer-centric experiences and processes using low-code custom apps and automated workflows.
Limitless analytics
Enrich customer data with operational and Internet of Things (IoT) data using Azure Synapse Analytics for predictive modeling and advanced analysis.
Recognized as a CDP leader
“High client satisfaction coupled with rapid market success make Dynamics 365 Customer Insights a compelling option for marketers and CI pros looking for a new solution.”
“Customer Insights is an impressive product built on Microsoft Azure and leverages the power of full Microsoft stack.”
CDP Institute
Campari Group uses Customer Insights to unify data silos and increase revenue.
“Microsoft excels at bringing together the customer data from anywhere, in a simple, vendor-agnostic way.”
Trusted by enterprises across industries
Financial services
Deliver rewarding experiences.
Retail
Win customers for life.
Quick-serve restaurants
Serve up delightful experiences.
Government
Transform citizen experiences.
How can we help?
Contact a Dynamics 365 sales representative to:
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See a live demo.
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Set up a free trial.
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Get answers and expert guidance.
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Start transforming your business processes.
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