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Dynamics 365 Marketing capabilities

Engage with customers one on one, at scale, to build meaningful relationships and grow your business.

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Capabilities

Real-time customer journey orchestration capabilities now available*

Drive meaningful customer interactions across digital and physical channels to create deeper relationships and achieve business success. Turn insights into AI-powered actions to transform customers into fans.

*Some capabilities are available only in select regions. See the release plan for more information.

Get the latest news and perspectives

Dynamics 365 Marketing blogs

Explore blog resources

Connect to the library of Dynamics 365 Marketing blog posts for business decision makers.

See dynamics 365 marketing updates

See Marketing updates

Read about product developments, expanded capabilities, enhanced agility, and special features.

Explore and Join the Marketing community

Join the Marketing community

Get help from experts and peers in the Marketing community forum. Discover blogs, webinars, videos, events, and more.

Connect with Dynamics 365 partners

Get help from Dynamics 365 partners

To learn more and get started, connect with Dynamics 365 partners near you that offer Marketing solutions.

Better together

Dynamics 365 Customer Insights Image
  • Use a powerful, real-time platform to transform customer data into actionable insights.

Dynamics 365 Sales Image
  • Shift to digital selling with prebuilt intelligence and equip sales teams with adaptive guidance to better serve customers.

customer voice
  • Collect, analyze, and track real-time feedback in an easy-to-use, scalable feedback management solution.

commerce
  • Deliver unified, personalized, and seamless shopping experiences in both online and offline transactions.

commerce
  • Earn customers for life using solution that delivers consistent, connected support across all channels.

Microsoft Power Automate
  • Deliver rich customer experiences to customize and enhance customer journeys. Expand your automation and build approval workflows for emails and customer journeys.

Explore applications and offers on Microsoft AppSource

Extend Dynamics 365 Marketing with prebuilt applications or consulting offers from Microsoft and our partners.

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Get started with Dynamics 365 Marketing

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