Dynamics 365 Remote Assist capabilities
Empower first-line workers to solve problems in real time with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
![A Remote Assist dashboard](http://dynamics365cdn.azureedge.net/cvt-acc527c28d9a06f641b0dbe75c7bd5f722a6c51e52b6fb43355cb45c76ee09ae/pictures/pages/mixed-reality/remote-assist/capabilities/hero-device.jpg)
Capabilities
Learn more about Dynamics 365 Remote Assist
![A man with jacket checking assets](http://dynamics365cdn.azureedge.net/cvt-b53e8229cbcfd64d612061390dd37d0d0c082933a635a3596e9e9c4b074d7e15/pictures/pages/mixed-reality/remote-assist/capabilities/content-card-new.jpg)
How to Transform Manufacturing Using Mixed Reality
Watch this webinar to discover how to boost productivity across your manufacturing operations with Dynamics 365 Remote Assist.
![Bringing Mixed Reality to BioTech](http://dynamics365cdn.azureedge.net/cvt-d993efbd54158187bd695ace306bd2ad429f14fdba1fc4b8d724a522f0fd68a7/pictures/pages/mixed-reality/remote-assist/capabilities/content-card-00.jpg)
Bringing Mixed Reality to BioTech
Discover how you can similarly boost efficiency and quality in your BioTech/Pharmaceutical organization.
![Innovation on the service](http://dynamics365cdn.azureedge.net/cvt-318f31ce9aae24296ef34a556e20af8040fcfc7f5fcd83fe6885c96b8cd2166e/pictures/pages/mixed-reality/remote-assist/capabilities/content-card-01-new.jpg)
Innovation on the service suite of Dynamics 365 applications
Learn more about the expanded capabilities of Dynamics 365 Remote Assist.
![Total Economic Impact of Dynamics 365](http://dynamics365cdn.azureedge.net/cvt-6549f9992b728ef98cdb58a928d57ad7274fa4dec0cf8040d98afde9e5f80455/pictures/pages/mixed-reality/remote-assist/capabilities/content-card-02.jpg)
The Total Economic ImpactTM of Dynamics 365 Remote Assist
Read this commissioned study conducted by Forrester Consulting on behalf of Microsoft to learn how organizations can realize a substantial ROI by deploying Dynamics 365 Remote Assist.
![Deliver always-on service anytime](http://dynamics365cdn.azureedge.net/cvt-81fc39bb8fa19167c0d3067f34dae2c0de6252df881941a0ebc1c4f3d48c5134/pictures/pages/mixed-reality/remote-assist/capabilities/content-card-03.jpg)
Deliver always-on service anytime, anywhere
Depend on Dynamics 365 Customer Service, Customer Service Insights, Field Service, and Remote Assist to help you deliver exceptional always-on customer support.
See Dynamics 365 Remote Assist in action
![](http://dynamics365cdn.azureedge.net/cvt-2c8abcf3d657a68be41ed31e2b92e197a38e038ab353dac003b2f0d5af1d4375/pictures/pages/mixed-reality/remote-assist/capabilities/videos-01.jpg)
Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices
![](http://dynamics365cdn.azureedge.net/cvt-ed0e550b3891135037c41c5902f94c0dc0996db08017e068f81a88108537a7e1/pictures/pages/mixed-reality/remote-assist/capabilities/videos-02.jpg)
Mercedes-Benz transforms technician support with Dynamics 365 Remote Assist and HoloLens 2
![](http://dynamics365cdn.azureedge.net/cvt-cbb6b0fe375206cfd2d54dd8ac63ae0c6b1250ef3cdb6a5fd3e31aba972461f5/pictures/pages/mixed-reality/remote-assist/capabilities/videos-03.jpg)
Ecolab ensures food safety with Dynamics 365 Remote Assist and HoloLens 2
![](http://dynamics365cdn.azureedge.net/cvt-c5cec07d2cebd2e53d33567b7322932ab41ae46dbedc73f8a60a11e7f92be781/pictures/pages/mixed-reality/remote-assist/capabilities/videos-04.jpg)
Gain visibility into operational efficiencies and determine process improvements
![Mercedes-Benz logo](http://dynamics365cdn.azureedge.net/cvt-d2fa4ff9901472c9f08eff4497e9cad7b8ae3255df8d39f752d2a330845d5b94/pictures/pages/mixed-reality/remote-assist/capabilities/customer-quote-1-logo.png)
"HoloLens 2 and [Dynamics 365] Remote Assist is the beginning of a new adventure."
Juergen Pietsch
Department Manager, Field Technical Services, Mercedes-Benz USA
![ZF logo](http://dynamics365cdn.azureedge.net/cvt-dce107acf6d9c285ad665418d5d27f712abe9535e80c89e485f7a23b883a504d/pictures/pages/mixed-reality/remote-assist/capabilities/customer-quote-2-logo.png)
"Dynamics 365 Remote Assist has empowered our employees to ideate on how we can transform our business."
Robert N. Copelan
xReality Lead, IT Innovation, ZF
Related products
![Field Service image](http://dynamics365cdn.azureedge.net/cvt-49af470098cbedb494e2b8eff1c1c442e386bc74f5f55437ad256940dadb5c70/pictures/pages/mixed-reality/remote-assist/capabilities/capabilities-tab-01.png)
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Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking.
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Post call info directly to an associated work order's timeline.
![Guides image](http://dynamics365cdn.azureedge.net/cvt-8499b0adc4ae370b7ed730990c2b5584d2f8000f4c7fe2240727ba11232c0991/pictures/pages/mixed-reality/remote-assist/capabilities/capabilities-tab-02.png)
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Optimize operations
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Reduce errors
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Help increase employee safety