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Sales operations

When agility matters, rely on Microsoft Dynamics 365.


Customers are transforming with Dynamics 365 Sales

Swarovski logo
Swarovski logo

“This enables us to be one step ahead, acting instead of reacting, no matter where we are.”

Christian Doose, Executive Vice President, Sales

Planning and reporting

Streamline sales planning with quota and territory management and forecasting tools. Make data-driven decisions using flexible, prebuilt dashboards that offer interactive drill-through capabilities and natural-language Q&A.

Sales process optimization

Use the prebuilt AI to quickly deliver insights to your sales teams, or customize it to fit into your specific process. Optimize your sales efforts with automation and proactive guidance.

Seller onboarding and training

Ease onboarding and align sales behavior by providing interactive help and documentation. Minimize training for inside sellers using built-in coaching tools that capture contextual feedback from managers.

Take the next step

Screenshot showing Sales Operations