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Dynamics 365 Supply Chain Management

Build a resilient, sustainable supply chain

Adapt quickly and operate sustainably with a predictive supply chain.

Mitigate supply chain issues

Create an intelligent and resilient supply chain

Build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights.

Planning, forecasting, and inventory management

Predict demand using AI and make inventory decisions with priority-based supply planning in near-real time, eliminating stockouts and overstocking.

Manufacturing and shop floor management

Build agile manufacturing processes using the Internet of Things (IoT) and mixed reality while working with your existing manufacturing execution systems (MES).

Warehouse management and fulfillment

Expedite delivery times by optimizing inventory, automating warehousing operations, and increasing throughput.

Procurement and sourcing

Streamline procurement processes and improve cost management by using vendor collaboration portals and linking to vendor catalogs.

Order management and pricing

Deliver on customer promises with accurate stock availability and centralize pricing management across multiple order channels.

Asset management and maintenance

Perform proactive or predictive equipment maintenance to reduce downtime and improve equipment effectiveness.

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The Total Economic Impact™ of Supply Chain Management

Read this commissioned study conducted by Forrester Consulting on behalf of Microsoft to learn how organizations can realize a substantial ROI by deploying Dynamics 365 Supply Chain Management.

90%

ROI with Dynamics 365 Supply Chain Management over three years

$1.5M

Improved operational efficiency from reduced unplanned machine downtime

50%

Increased developer productivity

Results are over three years for a composite organization based on interviewed customers The Total Economic Impact ™ of Microsoft Dynamics 365 Supply Chain Management, 2021

Customers are streamlining operations

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Improving warehouse throughput

Tillamook enabled automation in its warehouse to meet demand and improve throughput by more than 50 percent.

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Centralizing procurement for fast growth

Alterra Mountain Company combined seven legacy ERP systems to streamline its procure-to-pay and asset-management processes.

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Maintaining fill rate while increasing business

Peet’s Coffee automated its planning and replenishment processes, now maintaining a 98 percent fill rate on its ever-increasing e-commerce business.

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Transforming service operations

ChemTreat modernized its supply chain management to improve its inventory, manufacturing, and distribution processes.

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Reducing waste and increasing efficiency

The Microsoft Circular Centers program achieved 83 percent reuse of critical parts to reduce waste and decrease carbon emissions.

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Building future-proof operations

GN Group gained AI-powered predictive insights into its operations and end-to-end supply chain across multiple data sources.

Modernize supply chain operations

Streamline warehouse activity

Maximize warehouse workers’ time by reducing ramp-up time for new workers and minimizing travel time within the warehouse using:

  • An intuitive mobile app
  • Customizable mobile instructions
  • Integration with automated material handling for picking

Improve shop floor efficiency

Unify data to create intelligent manufacturing processes by leveraging:

  • Sensor data intelligence for IoT monitoring
  • Integration with external MES
  • AI-enhanced production planning and scheduling

Predict maintenance for proactive asset management

Increase asset utilization and reduce unexpected downtime for critical machinery with:

  • Predictive maintenance based on IoT data
  • Interactive holographic instructions for work orders
  • Mobile app for on-the-go maintenance

Recognized as a Leader

Microsoft is named a Leader in the September 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.1

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1 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 26 September 2022, Greg Leiter, Dixie John, Robert Anderson, Tim Faith.

GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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