Moving business forward
Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.
End-to-end applications that work great on their own and even better together
Turn relationships into revenue
Dynamics 365 for Sales
Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.
Dynamics 365 for Retail
Create personalized shopping experiences that unify digital, in-store, and back office operations.
Why Microsoft Dynamics 365?
Microsoft uniquely delivers a comprehensive, end-to-end approach to business applications helping you unify data and relationships, build intelligence into your decision making, and accelerate business transformation.
Transformation on your terms
Choose the right path for your organization with modular, multichannel applications that work together seamlessly and integrate with your existing systems.
"We had to look at solutions that were going to be flexible and capable of integrating with these existing systems. Dynamics 365 enables that integration, and it’s something we can build on."
Christian Redford-Smith, Finance Planning Manager, TGI Fridays
Business without silos
Enable organizations to do their best work by unifying relationships, processes, and data with Microsoft's connected cloud and comprehensive business applications.
"Microsoft cloud solutions offer a ton of breadth. They span accounts, sales opportunities, marketing initiatives, social channels, telephony, email—all the ways that we engage with our past, present, and prospective fans."
Adrian Hanauer, Majority Owner, Seattle Sounders
Actionable
insights
Achieve greater outcomes with connected data, business analytics, and guidance delivered by Microsoft’s leading intelligent technology.
"While the cars go around the track, they send a real-time stream of data, and there are people in the garage making decisions based on that data about what they can change to try and gain a competitive advantage on the track."
Mark Everest, IS Development Manager, Renault Sport Formula One Team
Solutions built to evolve
Thrive as your business changes by extending existing applications, building new solutions, and integrating with third-party technologies on a flexible, scalable, and secure platform.
"We used PowerApps to build an app that turns experience and intuition into a consistent, accurate, and repeatable business process."
Lisa Aguilera, Assistant Director, Business Intelligence, DriveTime
Dynamics 365 news and events
Report
Forrester Wave: Sales Force Automation
Forrester Research
Forrester positions Microsoft as a leader in their new Forrester Wave: Sales Force Automation Solutions report.
READ REPORTReport
Global State of Customer Service
Microsoft
Customer expectations continue to rise. Find out what you can do to win their loyalty.
READ REPORTBlog
Accelerate your GDPR compliance
Microsoft
Learn how Microsoft is committed to safeguarding customer data, access GDPR resources, and register for a May 25 webcast.
READ BLOG