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Optimise and automate order fulfilment, proactively mitigate disruptions, and adapt quickly to changing business models.
Take advantage of a single solution that performs rules-based order-fulfilment orchestration using real-time stock and AI.
Free yourself from the one-size-fits-all order journey. Customise as many order flows as you need to meet the unique requirements of your business.
Streamline returns management and enable flexible return scenarios to give customers the best possible outcome.
Use AI-based classification and anomaly detection models to proactively identify and address fulfillment constraints and improve delivery times while reducing costs.
Access a single global view of your stock positions across all legal entities in real time to ensure that the right products are available in the right place at the right time.
Give your supply chain team the autonomy to respond to changing requirements with easy-to-use journey orchestration–designer tools to modify the order journey.
Enable nimble operations to capitalise on new opportunities faster using an adaptable system that can accept orders from anywhere.
Accelerate deployment with a visual interface that lets business users quickly change order-management rules across multiple channels as needs evolve.
Use Intelligent Order Management with your current enterprise systems for easy onboarding and configuration, and seamlessly synchronise data using Microsoft Dataverse.
Seamlessly work with Dynamics 365 and other business applications to automate and optimise order fulfilment.
Capitalise on seasonal demands and organic growth using prebuilt connectors to add order intake, fulfilment, and delivery partners.
Give customers the fulfillment flexibility they want, including home delivery, buy in-store, buy online/pick up in-store, and curbside pickup.
Improve the buying experience by giving customers greater visibility into stock availability and order status, from purchase to delivery.
Use intelligent fulfillment capabilities and real-time visibility to support your digital commerce strategy.
Centrally manage orders from capture to fulfilment using real-time stock, AI, and machine learning.
Automate and optimise fulfilment, easily reconfigure order flows, and rapidly deploy and scale using prebuilt partner connectors.
“With Intelligent Order Management, we can centrally orchestrate fulfilment and optimise the order journeys across all sources and scenarios … to proactively respond to fulfilment risks and constraints.”
Jeff Suellentrop, Vice President, Enterprise Architecture,
Digital (DTC) and Programs, Breville
Create an intelligent and adaptable supply chain that can predict disruptions and respond quickly by enhancing visibility, improving planning, and maximising asset productivity.
Deliver unified, personalised, and seamless shopping experiences in both online and offline transactions.
Shift to digital selling with prebuilt intelligence, and provide sales teams with adaptive guidance to better serve customers.
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