Dynamics 365 Guides capabilities
Optimise operations, improve productivity, and solve problems in real time with on-the-job guidance.
The Dynamics 365 Guides ecosystem
Help employees learn complex tasks and reduce errors
Learn how Guides helps to reduce errors, standardise skills, close knowledge gaps, and improve both training and ongoing processes with on-the-job guidance.
HoloLens 2—a new vision for work
HoloLens 2 is your heads-up, hands-free gateway into mixed reality, with built-in and collaborative business solutions.
Support manufacturing scenarios with Supply Chain Management
Access relevant guides directly from Supply Chain Management to increase efficiency.
Access Guides through Field Service
Launch any relevant guide by using the dedicated Field Service tab in the HoloLens application.
Create itemised lists with Asset Management
Access Asset Management for Dynamics 365 Supply Chain Management to create checklists containing the appropriate mixed-reality instructions.
"If you have a task to do, put on the HoloLens and do the task with Guides—no questions asked. Everything always goes well—it always works as you need it to. All the new information for the task is available."
"Our training efficiency is increased, trainers and trainees are receptive to the technology, and they rank Dynamics 365 Guides on HoloLens 2 as their preferred way to learn."
Zach ReederTechnology Development EngineerToyota Motor North America
"By solving issues quicker, you put your machine back to run in a shorter period of time and produce the products that customers need faster. … For me, speed to market is even more important than the dollar value."
Alexandre GeorgettiDirector of Vehicle Group Manufacturing StrategyEaton
Help remote employees work together
Quickly solve problems
Build an agile, connected supply chain
Streamline planning and production
Maximise operational profitability
Deliver service proactively
Schedule resources intelligently
Ensure a first-time fix
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