Work together from anywhere
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
Solve problems in real time
Share your real-time view with experts in remote locations to get the help you need and stay hands-free on HoloLens or Remote Assist mobile.
Bring critical information into view
Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with the Power Platform or other enterprise applications.
Walk the site without being on location
Avoid travel and reduce costs and possible delays with remote inspections—combine video, screenshots, and annotations for more seamless workflows on the devices you already use.
Helping customers fight COVID-19
Using Dynamics 365 Remote Assist, NHS doctors wearing HoloLens can hold hands-free and heads-up Teams video calls with colleagues and experts anywhere in the world.
Transforming the service workforce
Mercedes-Benz uses Dynamics 365 Remote Assist and Microsoft HoloLens 2 to improve service technician efficiency, reduce problem resolution times, and reduce the cost and environmental impact of service-related travel.
Helping customers ensure food safety
With Remote Assist, Ecolab Food and Beverage is transforming business processes to better serve customers and employees in the face of emerging challenges.
Helping customers improve performance
Chevron is deploying Dynamics 365 Remote Assist and Microsoft HoloLens within their global facilities to revolutionize the first-line-worker experience and generate a measurable impact on their bottom line, improving performance and speed of global collaboration.
Pricing
Dynamics 365 Remote Assist
per user/month