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The next generation of business applications

Connect people, products, and data with Dynamics 365 to transform your customer experiences and business processes.

Discover the latest innovations from Dynamics 365 and the Microsoft Power platform, including artificial intelligence (AI) to predict trends and drive actions, mixed reality to enable new experiences, and security and compliance delivered in a modern IT environment.

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Drive digital transformation with a new approach to business applications

Break down silos created by traditional enterprise resource planning (ERP) and customer relationship management (CRM) solutions for a 360-degree view of your customers and operations.

Modern

Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.

Unified

Enable people to do their best work by unifying relationships, processes, and data with comprehensive business applications connected through a common Microsoft cloud platform.

Intelligent

Achieve greater business outcomes with built-in intelligence and prescriptive guidance delivered by leading AI and analytics technologies.

Adaptable

Thrive as your business changes by extending existing applications, building new solutions, and integrating with other technologies on a flexible, scalable, and secure platform.

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Explore business applications that integrate seamlessly and connect with your existing systems

Dynamics 365 for Sales

Personalise relationships and increase sales.

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Dynamics 365 AI for Sales

Sell smarter with AI-powered insights.

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Microsoft Dynamics 365 Business Central

Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution to streamline and connect business processes, improve customer interactions, and enable growth.

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Customers are transforming with Dynamics 365


24 Hour Fitness builds trust and long-term relationships with millions of members using personalised marketing messages.


Hickory Farms reignites growth by delivering premium customer experiences across channels.


Renault Sport models race conditions and out-performs their competition using machine learning.


Chemonics slashes hiring time from months to weeks and onboarding from weeks to days.

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Dynamics 365 news and events

Report

Forrester Wave: Sales Force Automation

Forrester Research

Forrester positions Microsoft as a Leader in their new Forrester Wave: Sales Force Automation Solutions.

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Report

Global State of Customer Service

Microsoft

Customer expectations continue to rise. Find out what you can do to win their loyalty.

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Blog

Accelerate your GDPR compliance

Microsoft

Learn how Microsoft is committed to safeguarding customer data and access GDPR resources.

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See Dynamics 365 in action

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