Dynamics 365 Fraud Protection
Help protect your e-commerce business—and your customers—against fraud to help drive down costs, achieve higher revenue, and improve your customers’ shopping experience.
Boost your profitability and improve customer experience
Help increase your revenue
Help decrease your wrongful rejections and increase bank acceptance rates.
Help reduce operational expenses
Help reduce fraud losses and manual review expenses.
Seamless shopping experience
Help reduce frequency of challenges and friction in the shopping experience.
Adaptive AI technology
Continuously learns and adapts from patterns and equips fraud managers with tools to optimise fraud controls.
Fraud protection network
Connected knowledge gives broad awareness of fraud activity across the globe, while keeping the security of your confidential information and shoppers' privacy top of mind.
Transaction acceptance booster
Sharing transaction trust knowledge with issuing banks helps boost your authorisation rates.
Customer escalation support tool
Provides detailed risk insights about each transaction to improve your customer support experience.
Coming soon: New capabilities to further fight fraud
Account protection (preview)
Use AI to understand patterns related to fraudulent e-commerce accounts during account creation or attempted takeover. Help decrease costs from account fraud, protect your business reputation, and improve customer experience and satisfaction.
Loss prevention (preview)
Help increase operational efficiency and revenue by identifying loss patterns in your physical stores. By using data from commerce systems, loss prevention will help you understand your business’s patterns related to merchandise returns and discounts to better spot losses in those areas.
Get award-nominated technology
Use the same innovative fraud detection technology used by Microsoft and nominated by The Institute for Operations Research and the Management Sciences (INFORMS) as a finalist for the 2019 Franz Edelman Award—an international award for achievement in advanced analytics and operations research.
Compliance you can trust
Dynamics 365 Fraud Protection offers the following globally recognised compliance offerings to help your organisation comply with requirements governing the collection and use of data. The Service Trust Portal provides independent, third-party audit reports and other related documentation. Use the portal to download and review documentation to assist you with your compliance needs.
PII 714028
SO/IEC 27018:2019
PII 714028
ISO/IEC 27018:2019
Safeguarding more than 1 billion transactions for Microsoft
Dynamics 365 Fraud Protection is powered by the same technology that helps Microsoft protect more than 1 billion of its own e-commerce transactions each year, leading to hundreds of millions of pounds in savings related to fraud and increased acceptance rates for good transactions.
Pricing
Dynamics 365 Fraud Protection Base Unit
Per tenant/month
Includes purchase assessments and account creation assessments
Explore additional resources
Learn how to protect your business and your customers from fraud.
Discover how Fraud Protection helps protect commerce businesses.
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