Transform on your terms
Simplify AI adoption with intuitive interfaces, detailed guidance, and apps that integrate seamlessly together for a streamlined experience.
Remove business silos
Gain a deeper understanding of your customers and organisation by unifying relationships, processes, and data across apps.
Get in-depth insights
Make each touchpoint more relevant and responsive with proactive, data-driven insights into customer needs and behaviours.
Adapt to your needs
Easily adjust AI functionality for greater agility and faster adaptation to your market and customers.
Explore Dynamics 365 AI offerings
Dynamics 365 Sales Insights
Increase sales and improve decision making with AI-powered insights fueled by customer data.Learn more
Dynamics 365 Customer Insights
Gain a 360-degree view of customers and discover insights that drive personalised customer experiences.Learn more
Dynamics 365 Customer Service Insights
Leverage AI-driven insights to make better decisions and proactively improve customer satisfaction with confidence.Learn more
Dynamics 365 Virtual Agent for Customer Service
Resolve customer issues quickly with intelligent, adaptable virtual agents.Learn more
Dynamics 365 Fraud Protection
Help protect your e-commerce business—and your customers—against fraud and improve your shopping experiences.Learn more
Dynamics 365 Connected Store
Make your retail stores more efficient and engaging by turning observational data into insightful recommendations.Learn more
Dynamics 365 Finance Insights
Enable organisations to more effectively manage cash flows using customer payment recommendations, intelligent budget proposals, and cashflow forecasting.Learn more