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Enable always-on customer service
Provide consistent levels of personalised support
Learn how your agents can consistently exceed customer expectations using intelligent chatbots and Dynamics 365 Customer Service.
Quickly solve problems with mixed reality
Connect frontline workers with experts in real time
Learn how employees can work side-by-side with experts from different locations, sharing what they see and solving the problem—remotely and in real time.
Deliver immediate, intelligent responses
Automate personalised service with chatbots
Offer always-on service to deliver help faster, enable agents to make better use of their time, and use resources more efficiently with Dynamics 365 Virtual Agent for Customer Service.
Optimise resource scheduling with built-in intelligence
Reduce downtime and optimise field service quality
Drive efficiencies and empower your schedulers to deliver responsive service with Dynamics 365 Field Service.