Dynamics 365 Business Central capabilities

Work wherever your business takes you, with full capabilities on desktop, tablet, or mobile, on premises or in the cloud, across Windows, macOS, Android, and iOS devices.

Remove organisational silos with one comprehensive solution that runs where you need it, offering the same user experience and rapid deployment, go-live, and onboarding in the cloud or on premises.

Scale and perform as you grow using modern technologies built on the Microsoft Cloud, such as machine learning, IoT, and generative AI, to help you adapt to market dynamics.

Take control of your mission-critical business data and help protect it from unauthorized access with automatic Microsoft datacenter encryption.

Get purpose-driven extensions, such as Shopify Connector, from the Microsoft AppSource business applications marketplace to meet your unique vertical or business-specific requirements.

Get support for 47 languages, localisation in more than 130 countries and regions, and no-code user-interface changes, and extend the solution using Microsoft Power Platform.

Access business intelligence when and where you need it, with real-time dashboards and KPIs for each user role.

Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

Optimise performance using easy-to-create workflows, customisable Microsoft Power Apps and Power Automate templates, audit trails, enterprise-level security, and AI.

Bring new products to market faster and easier with AI-generated product descriptions. Choose the attributes to highlight, as well as preferred tone and length, and publish seamlessly to Shopify.

Link your business data with productivity tools such as Microsoft Outlook and Excel to improve the customer and employee experience with workflows such as quote-to-cash.

Stay connected and simplify work by installing the Business Central app in Microsoft Teams to share business data within your Teams chats.

Better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment–prediction extension.

Save time by copying and synchronising one company's setup records (such as chart of accounts) and master data (customer, supplier, and items) to another company in the same environment.

Use Business Central in more than 130 countries and regions, with support for multiple currencies, exchange rates, consolidations, intercompany transactions, and localised tax regulations.

Reduce month- and year-end closing times with connected general ledger, sales ledger, payables, and fixed-assets data. Streamline approval workflows using Power Automate.

Use built-in reports, Excel, or Microsoft Power BI and unlimited data dimensions to get real-time cash flow, identify financial patterns, analyse trends, and improve business planning.

Connect reports, charts, and Power BI data from accounting, sales, purchasing, and stock teams to get accurate insights and make financial decisions with confidence.

Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Create flexible pricing and discount structures for individual customers and groups of customers.

Track customer agreements to quickly access details about prices, discounts, delivery dates, product availability, and fulfillment status.

Increase your cash flow by rightsizing stock and maximising the lifespan and governance of asset capitalisation.

Further improve your customer experience by connecting your Business Central data with Dynamics 365 Sales.

Create a better e-commerce shopping experience with Shopify and Business Central. Synchronise products, stock levels, customer information, orders, and returns/refunds.

Automatically register shipped goods as service items and keep the required details in one place so both sales and service teams can respond quickly to enquiries.

Offer full replacements or simple repairs, with parts and labour charges in one service order. Boost loyalty by providing spare equipment to customers awaiting service.

Effectively assign personnel to work orders and get an overview of service tasks and workloads. Keep track of service agreements to deliver reliable service to your customers.

Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to help ensure project profitability.

Manage resource utilisation by planning capacity and sales. Track customer invoicing against planned or actual costs on orders and quotes.

Get real-time business intelligence on project status, profitability, and resource-utilisation metrics.

Enable employees to do their best work by implementing role-based access, ensuring that project managers, team members, and warehouse workers are following the processes for their specific jobs.

Build better relationships with suppliers and convert the best offers to orders. Ensure compliance with internal and external policies by implementing process governance and approvals.

Use one or multiple costing methods for stock items, and easily move items between locations to control the quantity on hand using cycling counting.

Replenish stock based on actuals, demand, and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase orders.

Keep track of variations in colour, units of measurement, shelf life, and other attributes to improve stock tracking throughout the product lifecycle, from demand planning to customer service.

Set up bins and zones in Business Central to reflect the layout of your warehouse, including its racks and shelves.

Use a template to determine the best placement of items based on type, size, and bin capacity.

Optimise your space and the picking process. Speed up shipments and reduce friction by enabling cross-docking.

Use real-time data on every item’s zone, bin, and quantity to better fulfil your customers’ orders.

Implement manufacturing processes according to plan, even in agile and complex environments.

Define raw materials, subassemblies, or resources as a bill of materials that comprises a finished product or a kit.

Capture special requirements within a bill of materials and pull directly from the quote and sales order during the assembly-to-order process.

Register consumption and output across multiple bills of materials and routes. Reconcile scrap or deviations in consumption and output.