Customers are transforming with Dynamics 365 Customer Service
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Gartner Magic Quadrant for the CRM Customer Engagement Center
Gartner positions Microsoft in the Leaders Quadrant in the 2019 Magic Quadrant for the CRM Customer Engagement Center.
CRM Watchlist 2020
Microsoft is the highest scorer in the “Winners with Distinction category.”
The Microsoft Global State of Customer Service
Find out what you can do to earn customer loyalty.