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Microsoft Forms Pro is now Microsoft Dynamics 365 Customer Voice

Customer Voice offers a comprehensive means to capture, analyse, and act on customer insights. Easily integrate Customer Voice into your everyday applications or workflow using the built-in integration. Capture feedback instantly with ready-to-use templates, and respond quickly using real-time update and text analytics.

Respond quickly to user feedback

Gather and track the customer metrics that matter to your business based on survey data, and then rapidly act as insights surface. Connect with your customers by capturing feedback immediately, integrating data to gain deeper insights, and taking action based on real-time feedback.

Integrate Customer Voice with other Dynamics 365 applications to get a holistic view of your customers and to automate sending surveys at the right time in the customer journey.

Dynamics 365 Marketing

Build more rewarding business relationships when you create seamless experiences that increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities.

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Dynamics 365 Customer Insights

Use an intuitive and flexible customer data platform to unlock insights and power personalised customer experiences.

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Dynamics 365 Customer Service

Build brand affinity and customer loyalty, and give your teams the streamlined data and unified technology they need to deliver seamless, personalised experiences.

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Dynamics 365 Sales

Empower your sellers to lead the way. Go beyond transactions and interactions to give your buyers unique experiences that build trust.

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