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Dynamics 365 Marketing resources

Deepen your understanding of Dynamics 365 Marketing

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Industry and customer recognition

Gartner Peer Insights names Microsoft as a 2020 Customers’ Choice for CRM Lead Management.1

CRM Watchlist 2020 by Paul Greenberg names Microsoft as the highest scorer in the Winners with Distinction category.

Microsoft Dynamics 365 Marketing was named to the Constellation ShortList™ for top vendors in B2B Marketing Automation for the Enterprise.2

E-books and guides

Top Signs to Know You’ve Outgrown Basic Email Marketing

Read the e-book

The Benefits of Aligning Sales and Marketing

Read the e-book

Learn how to create great campaigns and engage customers

Read the user guide

See what you can accomplish with marketing

Introduction to Dynamics 365 Marketing

Build Customer Journeys

Design engaging, eye-catching emails

Qualify your hottest leads

Run webinars and meetings with Microsoft Teams

Create online surveys with Dynamics 365 Customer Voice

Capture leads from LinkedIn

Win new opportunities with account-based marketing


Align Marketing and Sales Operations

Watch the webinar

Top Three Myths of the Buyer’s Journey

Watch the webinar

How to Get Started with Dynamics 365 for Marketing

Watch the webinar

Drive Demand with Account-Based Marketing

Watch the webinar

Organise Modern and Effective Events

Watch the webinar

Turn Prospects into Engaged Customers:
Nurture More Demand

Watch the webinar

Increase Agility in a Remote Sales Environment

Watch the webinar

Courses and certifications

Elevate your skills with step-by-step guidance on Dynamics 365 Marketing

Become a Microsoft Dynamics 365 certified associate

Take the next step