Dynamics 365 Pricing
Select the business area you are interested in to view pricing information
| Marketing | Price for organisations without any other Dynamics 365 app | Price for organisations with qualifying Dynamics 365 app |
|---|---|---|
| Marketing |
From £1,131.20
Per tenant/month |
From £565.60 1
Per tenant/month |
| Customer Insights |
From £1,131.10
Per tenant/month |
|
| Forms Pro 3 |
£75.40 4
Per 2,000 survey responses per tenant/month |
|
| Sales | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Sales Professional |
£49
Per user/month |
£15.10
Per user/month |
| Sales Enterprise |
£71.60
Per user/month |
£15.10
Per user/month |
| Customer Insights |
From £1,131.10
Per tenant/month |
|
| Microsoft Relationship Sales |
From £91.32
Per user/month |
|
| Sales Insights 5 |
£37.70
Per user/month |
|
| Forms Pro 3 |
£75.40 4
Per 2,000 survey responses per tenant/month |
|
| Customer Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
£37.70
Per user/month |
£15.10
Per user/month |
| Customer Service Enterprise |
£71.60
Per user/month |
£15.10
Per user/month |
| Customer Service Insights |
£56.60
Per user/month |
|
| Customer Insights |
From £1,131.10
Per tenant/month |
|
| Virtual Agent for Customer Service |
From £829.50
Per tenant/month |
|
| Forms Pro 3 |
£75.40 4
Per 2,000 survey responses per tenant/month |
|
| Field Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Field Service |
£71.60
Per user/month |
£15.10
Per user/month |
| Customer Insights |
From £1,131.10
Per tenant/month |
|
| Remote Assist |
£49
Per user/month |
£15.10 6
Per user/month |
| Guides |
£49
Per user/month |
|
| Forms Pro 3 |
£75.40 4
Per 2,000 survey responses per tenant/month |
|
| Finance | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Finance |
£135.70
Per user/month |
|
| Business Central Essentials |
£52.80
Per user/month |
|
| Business Central Premium |
£75.40
Per user/month |
|
| Operations | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
£135.70
Per user/month |
|
| Project Service Automation |
£71.60
Per user/month |
|
| Business Central Essentials |
£52.80
Per user/month |
|
| Business Central Premium |
£75.40
Per user/month |
|
| Commerce | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Includes e-commerce management for Dynamics 365 Commerce. |
£135.70
Per user/month |
|
| Fraud Protection |
£7,541
Per tenant/month |
|
| Customer Insights |
From £1,131.10
Per tenant/month |
|
| Human Resources | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Human Resources |
£90.40
Per user/month |
£22.60
Per user/month |
| Guides |
£49
Per user/month |
|
| Forms Pro 3 |
£75.40 4
Per 2,000 survey responses per tenant/month |
|
1 10 users minimum of qualifying Dynamics 365 app
2 Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing
3 Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Human Resources. Additional capacity may be purchased separately.
4 When purchased as a standalone application or additional capacity.
5 Available for purchase with Sales Enterprise or Microsoft Relationship Sales
6 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.