Dynamics 365 pricing
Select a business area to view pricing information
| Customer Data Platform | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Insights |
£1,131.20
Per tenant/month |
From £754.10
per tenant/month |
| Customer Voice |
From £150.80 2
2,000 survey responses per tenant/month* |
|
1 Subsequent pricing applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 When purchased as a standalone application or additional capacity.
| Sales | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Sales Professional |
£49
Per user/month |
£15.10
Per user/month |
| Sales Enterprise |
£71.60
per user/month |
£15.10
Per user/month |
| Sales Premium |
£101.80
Per user/month |
|
| Microsoft Relationship Sales |
£108.34
Per user/month |
|
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Service | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
£37.70
Per user/month |
£15.10
Per user/month |
| Customer Service Enterprise |
£71.60
Per user/month |
£15.10
Per user/month |
| Field Service |
£71.60
Per user/month |
£15.10
Per user/month |
| Remote Assist |
£49
Per user/month |
£15.10 2
Per user/month |
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.
| Marketing | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Marketing |
From £1,131.20
per tenant/month |
From £565.60 2
per tenant/month |
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 10 users minimum of qualifying Dynamics 365 app.
| Commerce | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Commerce |
£135.70
per user/month |
£22.60
Per user/month |
| Fraud Protection |
£754.10
Per tenant/month |
|
1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Supply Chain | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
£135.70
per user/month |
£22.60
Per user/month |
| Guides |
£49
Per user/month |
|
| Intelligent Order Management |
From £226.20
per 1,000 orders lines/month |
|
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| HR | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Human Resources |
£90.50
Per user/month |
£22.60
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Finance | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Finance |
£135.70
Per user/month |
£22.60
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Project Management | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Project Operations |
£90.50
Per user/month |
£22.60
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
| Small and medium business | First Dynamics 365 app | Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Business Central Essentials |
£52.80
Per user/month |
|
| Business Central Premium |
£75.40
Per user/month |
|
| Customer Service Professional |
£37.70
Per user/month |
£15.10
Per user/month |
| Sales Professional |
£49
Per user/month |
£15.10
Per user/month |
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.
Included in all Dynamics 365 applications
Data security
99.9 percent or above uptime SLA
Works with Microsoft 365 and LinkedIn
Intelligent technologies
Phone and web support
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