Dynamics 365 Sales pricing
Dynamics 365 Sales Professional
Per user/month
Dynamics 365 Sales Enterprise
Per user/month
Microsoft Relationship Sales
Per user/month
Requires a 10-seat minimum
Dynamics 365 Sales Insights1
Per user/month
Includes 3 hours/user/month of conversation intelligence
Compare plans
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Dynamics 365 Sales Professional |
Dynamics 365 Sales Enterprise |
Microsoft Relationship Sales |
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| Dynamics 365 Sales | |||
| Unlimited users |
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| Sales execution | |||
| Forecasting |
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| Lead and opportunity management |
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| Marketing lists and quick campaigns |
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| Products, price lists, and product bundles |
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| Quotes, orders, and invoices |
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| CPQ and data enrichment solution discovery |
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| Live org charts |
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| Sales playbooks |
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| Business card scanner2 |
Add-on
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| Competitors, sales goals and territory management |
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| Product taxonomy, relationships, and hierarchies |
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| Cases |
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| Partner relationship management |
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| Microsoft Office 365 integration | |||
| Outlook |
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| Exchange |
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| Excel |
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| Teams |
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| OneDrive / SharePoint |
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| OneNote |
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| Gamification |
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| Knowledge management |
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| Reporting and analysis | |||
| Export to Excel, advanced analytics with separate Power BI licence |
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| Real-time sales reports and dashboards |
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| Portals |
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| Customisation and extensibility3 | |||
| Application customisations |
Limited
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| Custom applications4 (Power Apps) |
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| Workflow automation5 (Power Automate) |
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| LinkedIn Sales Navigator | |||
| Embedded Sales Navigator in Dynamics 365 Sales |
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| Activity sync from Sales Navigator |
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| Accounts, leads, and contacts saved to Sales Navigator |
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| PointDrive |
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| Dynamics 365 Sales Insights1 | |||
| Dynamics 365 Sales Insights available as an add-on | |||
| Contextual insights | |||
| Assistant (base cards) |
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| Assistant (within Dynamics 365 Sales) |
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| Email intelligence (email engagement and email capture) |
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| Predictive forecasting |
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| Pipeline intelligence |
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| Predictive scoring |
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| Relationship analytics |
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| Connection insights (who knows whom and talking points) |
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| Notes analysis |
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| Assistant (custom cards) |
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| Assistant customisation |
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| Conversation intelligence | |||
| Call transcription |
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| Keyword, sentiment, and emotion analysis |
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| Competitive products and brand analysis |
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| Pipeline analysis |
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| Seller behaviour and top seller analysis |
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| Coaching tools |
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| Personalised seller dashboards |
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1Available as an add-on to Dynamics 365 Sales Enterprise and Microsoft Relationship Sales. Must be deployed in the same geo as the Dynamics 365 instance.
2Business card scanner available to Sales Professional customers only if they purchase an AI Builder licence.
3For more information about customisation, please see the Dynamics 365 Licensing Guide
4Applies to custom applications within the same environment as the Dynamics 365 application.
5Applies to flows that map to the context of the Dynamics 365 application.
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