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Explore Dynamics 365 Project Operations capabilities

Deliver exceptional deal management experiences

Customise resource-based costing and pricing to accommodate customers’ needs

Model robust pricing and costing variations based on geography and local market economics that influence your global workforce and exchange rates.

Leverage deal structures tailored for project-based organisations

Create fixed-price, time and materials, retainer-type contracts for your projects using adaptable billing models that meet your customers’ cash-flow requirements.

Shorten the deal cycle with flexible pricing and more accurate quotes

After generating a high-level estimate, use standardised templates to quickly develop a detailed estimate, schedule, and monetary values for the quote.

Get comprehensive pipeline management and a unified sales dashboard

Consolidate customer data from different sources into a single view by connecting to Dynamics 365 Sales. Use the intuitive and flexible customer data platform to get actionable insights and create personalised customer experiences.

Drive success through enhanced project management capabilities

Give project managers the tools they need to succeed

Improve productivity with embedded Microsoft Project capabilities including accessible dashboards, task management, scheduling, interactive Gantt charts, and work-breakdown structures.

Track your projects efficiently

Develop accurate estimates for labour, expenses, and materials, and track planned-to-actual consumption as projects progress. Use built-in insights to understand how your projects are trending, and drive timely decisions for course correction.

Foster better teamwork with Microsoft Teams

Collaborate across the project lifecycle by bringing your cross-functional teams together around project plans, scope, and budget while capturing conversations, sharing content, and using apps—all in one place.

Optimise resource scheduling and assignments

Maximise your resource utilisation

Easily distribute workloads equally across your resources for optimal execution on project delivery needs.

Align the right people with the right skillsets to the right projects

Maintain resource profiles to easily match people with projects. Rate skills easily with proficiency models that adapt to your unique business needs.

Anticipate resourcing needs with intelligent scheduling

Streamline scheduling with intelligent and relevant skills-based assignments and up-to-date visibility into resources’ availability using Universal Resource Scheduling.

Simplify time tracking and expense management


Accelerate productivity by submitting time and expenses on the go

Use the mobile app or a browser for time and expense submissions no matter your location. Automatically create expense lines from uploaded receipt images using optical character recognition (OCR) capabilities.

Ensure accurate reporting and approvals

Maintain complete visibility and control of your organisation’s expenses using policies, approvals, and reporting. Submit, approve, process, and reconcile time and expenses—anytime and anywhere.

Unify your time and expense processes

Track expenses in a variety of currencies while integrating with project accounting, payroll, and invoicing for a comprehensive experience.

Drive business performance through streamlined project financials

Recognise revenue accurately and on time

Cultivate best practices and support global teams by adhering to published accounting standards and practices using built-in multicurrency, project financials, and revenue recognition compliant with International Financial Reporting Standards (IFRS).

Improve cash flow by invoicing customers quickly and more precisely

Manage billing queues and add ad-hoc transactions more effectively for invoicing. Customise customer invoices by choosing style and design, adding details, and grouping transactions for optimal review and reconciliation.

Manage your project accounting with higher accuracy

Leverage project cost and revenue profiles for fixed-price or time and material billing through a combination of accounting rules for cost and revenue, accruals, and postings. Quickly review project statements and forecast cash flow to get in-depth project financial information.

Expand to a service-centric enterprise resource planning (ERP) system

Use the built-in integration with Dynamics 365 Finance or use open APIs with an external ERP system to extend to purchase ledger, sales ledger, and general ledger capabilities.

Increase agility with actionable business insights

Drive business performance and profitability with greater visibility

Use built-in dashboards surfacing key KPIs such as resource utilisation, forecasting, and budgeting to make better business decisions. Improve information integration providing access to important business intelligence and insights.

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