To enable organisations to better target and engage customers and prospects across the campaign lifecycle with AI-driven insights.
To build optimised target segments, craft appealing personalised content, and orchestrate effective communication strategies across channels.
Integrate and extend:
To integrate with the Microsoft Cloud, connected Dynamics 365 apps and extend marketing APIs to craft tailored experiences.
Dynamics 365 Marketing roadmap
Prerelease product or features may be substantially modified before commercial release. This roadmap represents a product view and isn’t indicative of final licensing of individual features. Microsoft makes no warranties, express or implied, with respect to the information provided.