Dynamics 365 Customer Insights
Powerful, real-time customer data platform
Unify data for real-time insights
Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.
Understand customer intent
Analyse customer interactions and usage with cross-channel analytics.
Predict customer needs
Unlock powerful insights using prebuilt AI models, or customise the models for deeper insights.
Drive meaningful actions
Harness data to drive informed decisions, automate processes, and personalise customer engagement across channels.
- Real-time CDP
- Built-in AI
- Supplier neutral