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Audience insights

Transform customer data into actionable insights with audience insights, a capability of Dynamics 365 Customer Insights

A Supply Chain Management dashboard

Unified data, connected B2C and B2B experiences

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Stay up to date on the latest Customer Insights news, tips, and innovations.

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Learn more about the capabilities of Customer Insights.

Related applications

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Personalise communications and create seamless customer journeys by activating contextual insights and segments in a marketing automation solution.

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Bring in direct customer feedback from survey data to enhance customer profiles using Dynamics 365 Customer Voice.

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Connect your data with Power BI to model and visualise insights about your customers using rich interactive reports and dashboards.

Bring together your entire stack with connectors* for hundreds of destinations

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Get started with Dynamics 365 Customer Insights

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* Separate licences may be required