Dynamics 365 Customer Insights resources
Browse featured resources from industry analysts and Microsoft in your favourite format.
Microsoft is named a Leader in the September 2022 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms1
Read the report from KuppingerCole Analysts: Leadership Compass, Customer Data Platforms, August 2022
E-books and white papers
Get an overview of how Customer Insights powers personalised experiences.
See a product demo of Customer Insights.
Go beyond marketing to exceptional experiences.
Deliver 5-star shopping experiences.
Deliver stellar customer service.
Learn how financial services organisations deliver rewarding experiences.
See how Tivoli Gardens delights guests using Customer Insights.
Learn how AEP Energy powers personalisation with Customer Insights.
Webinars and podcasts
Learn the fundamentals of Customer Insights
Create a unified customer profile in Customer Insights
Manage external connections with Customer Insights
Get started with Dynamics 365 Customer Insights
1 Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Magic Quadrant for B2B Marketing Automation Platforms, Rick LaFond, Julian Poulter, Jeffrey L. Cohen, Matt Wakeman, and Jeff Goldberg, 19 September 2022.
Gartner does not endorse any supplier, product or service depicted in its research publications, and does not advise technology users to select only those suppliers with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.