Dynamics 365 Fraud Protection capabilities

Help protect your accounts with a capability that learns and adapts to patterns of legitimate and fraudulent account activities using Adaptive AI.

Gain broad awareness of account fraud activity with connected knowledge about behaviour of entities, keeping the security of confidential information and shoppers' privacy top of mind.

Detect fraud patterns and identify returning devices with high fidelity using AI models that collect device and location attributes.

Minimise customer delays and friction by configuring specialised rules and policies.

Help protect against bot networks attempting to create synthetic accounts or gain access to accounts using stolen credentials.

Enable customers to send custom payloads and configure real-time decision policies with an engine that helps protect specialised account activity scenarios, with scorecards and trends.

Take advantage of Adaptive AI that continuously learns and adapts to patterns of payment fraud, helping managers to balance profit and fraud loss.

Get broad awareness of fraud activity worldwide while keeping customer privacy intact by taking advantage of connected knowledge.

Use AI models to detect patterns using device and location attributes, while advanced deep learning models identify returning devices with high fidelity.

Minimise customer delays and friction by using a versatile decision engine configured to your specialised rules and policies.

Enables merchants to share transactional trust knowledge with issuing banks to help boost their acceptance rates.

Improve customer support by providing detailed risk insights about each transaction.

Efficiently detect anomalous patterns in returns and discounts activity while keeping information confidential with adaptive, unsupervised AI algorithms and connected knowledge about fraud cases.

Help detect anomalies, especially in omnichannel scenarios such as “buy online, return in store”, with knowledge of devices that initiate returns and their location attributes.

Empower store managers to act quickly and mitigate losses by identifying anomalies and potential fraud on returns and discounts.

Help store managers take action with up-to-date BI reports and insights on anomalies related to merchandise discounts and returns.

Help increase operational efficiency by reducing the manual effort required to identify at-risk business entities and functions.