Dynamics 365 Fraud Protection capabilities

Help defend against fraud with adaptive AI technology that continuously learns evolving fraud patterns.

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Key capabilities to protect against Fraud

Enhance detection of account fraud
Help safeguard accounts with a fraud protection network
Help protect accounts with device fingerprinting
Adaptable account rules engine fits your needs
Help defend accounts with bot protection
Configure the engine to match your business needs

Enhance detection of account fraud

Help protect your accounts with a capability that learns and adapts to patterns of legitimate and fraudulent account activities using Adaptive AI.

Help safeguard accounts with a fraud protection network

Gain broad awareness of account fraud activity with connected knowledge about behaviour of entities, keeping the security of confidential information and shoppers' privacy top of mind.

Help protect accounts with device fingerprinting

Detect fraud patterns and identify returning devices with high fidelity using AI models that collect device and location attributes.

Adaptable account rules engine fits your needs

Minimise customer delays and friction by configuring specialised rules and policies.

Help defend accounts with bot protection

Help protect against bot networks attempting to create synthetic accounts or gain access to accounts using stolen credentials.

Configure the engine to match your business needs

Enable customers to send custom payloads and configure real-time decision policies with an engine that helps protect specialised account activity scenarios, with scorecards and trends.

Helps focus on profitability
Collaborate to protect transactions
Triangulate transaction fraud with multiple data points
Adaptable to your business
Increase transaction acceptance
Help improve customer escalations

Helps focus on profitability

Take advantage of Adaptive AI that continuously learns and adapts to patterns of payment fraud, helping managers to balance profit and fraud loss.

Collaborate to protect transactions

Get broad awareness of fraud activity worldwide while keeping customer privacy intact by taking advantage of connected knowledge.

Triangulate transaction fraud with multiple data points

Use AI models to detect patterns using device and location attributes, while advanced deep learning models identify returning devices with high fidelity.

Adaptable to your business

Minimise customer delays and friction by using a versatile decision engine configured to your specialised rules and policies.

Increase transaction acceptance

Enables merchants to share transactional trust knowledge with issuing banks to help boost their acceptance rates.

Help improve customer escalations

Improve customer support by providing detailed risk insights about each transaction.

Detect transactional anomalies with intelligent machine learning
Help protect in-store leakage
Triangulate discount and return fraud with multiple data points
Provide clear and actionable reports
Automated discovery

Detect transactional anomalies with intelligent machine learning

Empower store managers to act quickly and mitigate losses by identifying anomalies and potential fraud on returns and discounts.

Help protect in-store leakage

Detect anomalous patterns in returns and discounts activity with adaptive AI to prevent loss.

Triangulate discount and return fraud with multiple data points

Help detect anomalies, especially in omnichannel scenarios such as “buy online, return in store”, with knowledge of devices that initiate returns and their location attributes.