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Microsoft Dynamics 365 AI

Empower people across your organisation to discover predictive insights, take informed actions, and communicate with customers leveraging the power of artificial intelligence (AI).

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Get the most out of data

Gain intelligence across your business with data from Dynamics 365, external sources, and Microsoft data signals.

Discover immediate, actionable insights

Get relevant insights that help your organisation optimise decisions, wherever your team does their work.

Robust capabilities with room to expand

Benefit from out-of-the-box insights with Dynamics 365 AI applications, and customise them to address different scenarios via the power of Microsoft Azure.

Explore Dynamics 365 AI offerings

Optimise your investment with AI offerings in areas that have an immediate impact on your business: sales, customer service, and marketing.

Dynamics 365 AI for Sales

Increase sales and improve decision making with AI-powered insights fueled by customer data.

Dynamics 365 AI for Customer Service

Optimise your support operations and create better customer service experiences.

Dynamics 365 AI for Market Insights

Know your customers and stay ahead of your competition with social and web insights.

Unlock insights from your data

Watch a demo of Dynamics 365 AI for Customer Service and learn how Microsoft is transforming business processes using data and intelligence.


Stay informed of the latest Dynamics 365 AI announcements