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Dynamics 365 Commerce capabilities

Foster lasting relationships through intelligent tools that strengthen your brand.

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Capabilities

Announcing  B2B e-commerce capabilities for Dynamics 365 Commerce

Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.

Related applications

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  • Connect Commerce with a real-time customer data platform (CDP) to gain a 360-degree view.

  • Predict customer needs using built-in AI.

  • Power seamless personalised experiences across all touchpoints.

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  • Increase your revenue.

  • Protect your reputation.

  • Take an innovative approach.

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  • Use real-time observational data.

  • Improve in-store operations.

  • Provide optimal shopping experiences.

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  • Boost seller productivity.

  • Adapt to rapid changes.

  • Shift to digital experiences.

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  • Get an intuitive agent experience.

  • Continuously improve services.

  • Uncover customer service insights.

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  • Automate and optimise fulfilment.

  • Manage the entire order lifecycle.

  • Enhance your customers’ experience.

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