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Dynamics 365 Field Service capabilities

Deliver exceptional customer experiences.

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"Using Dynamics 365 Remote Assist, it’s allowing our technicians to be able to service a vast number of dealerships in multiple locations without them having to leave."

Teri Clemmer Manager, Field Technical Services Mercedes-Benz USA

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  • Deliver exceptional customer experiences

  • Ensure consistent and dependable operations

  • Optimise resources and costs

  • Help remote employees work together

  • Use mixed-reality collaboration

  • Get instant access to experts

  • Reduce errors and increase safety

  • Close knowledge gaps

  • Adapt to your work in real time

  • Build an agile, connected supply chain

  • Streamline planning and production

  • Maximise operational profitability

Explore Microsoft AppSource solutions for Field Service

Prebuilt solutions and consulting services from Microsoft partners

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