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Ensure consistent and dependable operations by predicting, detecting, and resolving service issues before your customers even know there’s a problem.
Deliver exceptional onsite customer experiences while optimising resources and costs by dispatching technicians when and where they’re needed most.
Build customer trust and loyalty by giving technicians and service managers the right tools and the information they need to resolve problems the first time.
Learn how the company addresses the pressing challenges of urbanization and climate change by connecting energy systems, buildings, and industries.
Increase first-time fix rates and technician productivity with:
Help dispatchers achieve business objectives with:
Define attributes that characterise different assets with:
See why Microsoft has been recognised as a Leader in the 2020 Magic Quadrant for Field Service Management and what that means for your IoT efforts.
Explore prebuilt solutions and consulting services from Microsoft partners
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