
Dynamics 365 Field Service
Deliver exceptional service
Move from reactive to proactive to predictive service using data insights and connected experiences.
Increase worker productivity
Equip employees with the right tools and relevant work-order data so they’re prepared for each service dispatch, every time.

Optimise service operations
Get actionable insights, share critical data, and access real-time remote expert support using IoT and AI-driven tools to boost first-time fix rates.

Digitally transform with Field Service

G&J Pepsi-Cola Bottlers thirst for innovation
Learn how G&J Pepsi uses Field Service to address priorities and exceed service expectations, maximising revenue and cost savings.

Siemens reimagines field service
Read how Siemens addresses the challenges of urbanization and climate change by connecting energy systems, buildings, and industries.

Burckhardt Compression speeds service
Discover how the company successfully boosted its agility in responding to and resolving service issues out on the high seas.

MacDonald-Miller services smart buildings
Learn how the company is using Internet of Things (IoT) and data analytics as part of its field service management.

Recognised as a Leader
Microsoft is positioned as a Leader in IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2021-2022 Vendor Assessment.1

Get started with Dynamics 365 Field Service

How can we help?
Contact a Dynamics 365 sales representative or Microsoft partner to:
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See a live demo.
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Set up a free trial.
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Get answers and expert guidance.
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Start transforming your business processes.
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A sales representative or Microsoft partner will be in touch within four business days.
Try Dynamics 365 Field Service for free
Discover how to deliver exceptional service and earn customers for life. In this trial, you’ll learn how to:
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Increase employee productivity with real-time recommendations.
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Remotely detect and resolve issues before they become a problem.
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Improve proactive service with AI-based suggestions.
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Automatically create and schedule work orders based on triggers.
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Gain customer insights with automated customer surveys.
Let's get started
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